The @mention anything makes it easier for anyone to discuss tasks or update teammates in-depth. This functionality allows you to easily @mention tasks, topics, notes, users, files, and spaces in a thread or message, allowing you to better connect conversations and documentation with tasks to be completed. It also allows you to get the attention of teammates as @mentioning them will notify them.
To use the function, you can type @ on the space, the comments section, or the body section. This will then bring down a popup that will show the elements you need to include. You can then find the element (task/topic/note/attachment/etc.) based on its number and name on the space you’re in.
@mention items across spaces
You can easily tag users and cross-reference tasks, notes, spaces, topics by @mentioning them in the chat box or comments section. Since we promote an asynchronous way of working, we want to make it easier for you to easily reference existing documentation in conversations or calling the attention of the right person on a message.
On top of that, Rock also has some inter-space mention features that allow you to discuss tasks from other spaces in every chat. You can follow these three easy steps to cross-reference space tasks in the chat:
- Select or write @space and choose the space you want to mention a task from.
- Select or write “Task” and choose the task you want to discuss.
- When sending your message the information bar will automatically appear.
You’ll need to remember that users will not be able to access mentioned tasks if they are not part of the mentioned space.
Mentioning tasks across spaces comes in handy when different projects or spaces are interconnected. It can also come in handy if you want to give someone a heads up about a task update from a project in your shared 1:1 space, so don’t discount the power of the specific @mention feature!
Frequently Asked Questions About @mention Anything
Can I mention anything in the comments even though I’m just a guest?
Yes, you can mention elements in the comments section of tasks, topics, and notes. You can also mention tasks, topics, notes, and attachments from other spaces in comments. The only restriction you’ll have in this role is being able to mention anything in the body or description of notes, tasks, and topics.
Can I change the mentioned elements on the description or body?
You can only change the description or body of topics, tasks, notes, if you have the member or admin role in a space. If you’re a guest, you can only comment on tasks.
How come I can’t see the item that my colleague mentioned?
It might be that the task/note/topic that was mentioned is in a space that you’re not part of. You won’t be able to see or go to those items unless you’re a part of the space.
Mention doesn’t include the task name. Is there a way to see this without opening the task?
Yes, you can see the task name on the tooltip when hovering over the mention if you’re a part of the space where the item is being mentioned from. If the item is in the message then also an object is created below the message including extra info for each mentioned task, note, topic or attachment
Can I mention everyone in a given space without listing them all by name?
Yes, you can. Use the @everyone mention in order to get the attention of everyone in the space.
Will the person I mention get notified?
Mentioned users will get system notifications or email if they have it set in their notifications settings. If a user has muted the space in which they’re mentioned at, they won’t be getting notifications. However, an activity will always be created in the user’s Activities panel if they’re mentioned